Community Resources


Employment Search Assistance


One Stop- Dept of Labor

Offers a universally accessible, integrated system of labor market information and education/training programs

Offers labor market information, job search assistance (resumes, interviewing), employee search assistance (for employers), resource library (including computers), free office resources (telephone, fax, copies), support services, training

Location: Career Central, 175 Central Ave, Albany, NY 12206

Phone: 518-462-7600


Trinity Institution

Variety of Programs and Services, located in Albany, Services range from Youth and Family Support Services, Health and Wellness, Drug Treatment Center, Financial Management, GED Program, Emergency Food Pantry, Prevention Programs, etc.

Location: 15 Trinity Place, Albany, New York 12202

Phone: 518-449-5155


CEO- Center for Employment Opportunities (for parole)

Mission Statement: Dedicated to providing immediate, effective and comprehensive employment services to men and women with recent criminal convictions in New York. It helps participants regain the skills and confidence needed for a successful transition to a stable, productive life

Offers Pre-Employment Job Readiness Training, Transitional Work, Job Placement Services, and Post Placement Support.

Location: 41 State St, Suite M-109, Albany NY 12207

Phone: 518-426-0390


DSS- Employment Unit

Operates Welfare to Work program, which cooperates with TANF (Temporary Assistance for Needy Families, a Federal Program) and similar programs to help promote self-sufficiency. Utilizes a variety of job training programs, educational services, and an employment staff to aid individuals in finding suitable employment. Also provides them all necessary support services they may need to participate in these activities to include but not limited to transportation and child care subsidy funding

Transitional Opportunities Program- Albany County Program that offers an alternative to TANF.

Location: 162 Washington Ave, Albany, NY 12207

Phone: 518-447–7300


US Equal Employment Opportunity Commission (EEOC)

Enforces federal anti-discrimination laws and has the authority to investigate employers



Health Services


Aids Council of Northeastern New York (ACNENY)

Website contains information on testing, counseling, education, prevention, and other services and provisions of assistance.

Location: 927 Broadway, Albany, NY 12207

Phone: 518-434-4686


Damien Center

The Albany Damien Center is a community center for individuals and families living with and affected by HIV/AIDS.  Programs and activities offered are designed to improve health, reduce stress, and increase quality of life.

Community support center

Location: 12 South Lake Avenue, Albany, NY 12203

Phone: 518-449-7119


Health Department

Offers wide range of services in the area of health, as well as information.

Location: 175 Green St, Albany, NY 12202

Phone: 518-447-4580


Koinonia Free Clinic

Description: provides access to quality primary and mental health services for the underserved in West Hill and surrounding neighborhoods.

Dr. Paeglow

Location: 553 Clinton Avenue, Albany, NY 12206

Phone: 518-689-0282



Homeless Support


HATAS: Homeless and Traveler’s Aid Society

Description: “HATAS is the Albany County gateway to public emergency shelter. Every homeless individual and family seeking public shelter comes through our front door. We help more than homeless people. Hundreds of other low-income people and people with disabilities come to us each year for advocacy, counseling, case management, and other assistance. We have an emergency hotline that operates 24-7, every day of the year. We can help people in crisis before they lose their homes”

Location: 138 Central Avenue, Albany, NY 12206

Phone: 518-463-2124


Capital City Rescue Mission

The mission is a non-profit, non-denominational, charitable organization. The Mission is dedicated to proclaiming the life-changing Gospel of Jesus Christ to the homeless and needy of the capital region, providing for the whole person-body, mind and spirit - that they will return to society maturing in Christ as productive citizens.

Location: 259 South Pearl St, Albany, NY 12202

Phone: 518-462-0459



Housing and Code Information


Albany Tenant’s Council (United Tenants of Albany)

Mission Statement: The mission of UTA is to protect tenants rights for safe, decent and affordable housing, with special emphases on those who have the greatest need or who experience the most severe problems and to promote the development and preservation of more affordable housing

Services offered include a drop-in center to provide crisis intervention and counseling, a telephone hotline, tenant/landlord mediation, court advocacy, and coordination of homeless prevention services with other organizations.

Location: 33 Clinton Avenue, Albany, NY 12207

Phone: 518-436-8997


City Code Enforcement

The Department of General Services has the responsibility to enforce several sections of the municipal code of the City of Albany. Among these are codes relating to refuse collection, illegal dumping, anti-litter, snow removal, streets and encroachments. Many of the outdoor “Quality of Life” issues are also handled by DGS.

Services offered include a waste collection and recycling program, regulation of lawn and garden aesthetics, ensuring proper snow removal, and fining of code violators.

Part of the City of Albany Department of General Services

Location: 99 Washington Avenue, Albany, NY 12210

Phone: 518- 474-4073, 518-434-CITY for complaints




Legal Assistance and Advocacy


City of Albany Human Rights Commission

Consisting of 9 members, The Human Rights Commission has general jurisdiction to hear disputes and appeals referred by the Office of Equal Employment Opportunity.

Enforces city human rights ordinances and monitors fair housing laws and policies

Also sponsors several community events to raise tolerance

Location: City of Albany Branch, City Hall Room 301, Albany, NY 12207


New York Civil Liberties Union (NYCLU)

Capital Region Chapter- (Under “Around New York” tab)

Information for local legal issues, how to obtain legal assistance, and other events

Location: 90 State Street, Suite 518, Albany, NY 12207

Phone: 518-436-8594


Legal Aid Society of Northeastern New York

Mission Statement: “The Legal Aid Society of Northeastern New York provides effective, free civil legal services and education to and advocacy for people with low income or other barriers to accessing the legal system.  We secure basic needs, protect and preserve legal rights, provide equal access to justice and seek fairness and dignity for our clients. We are a Law Firm for poor people. We provide assistance and representation to poor people in civil, not criminal, cases. Our Service is free. There is no cost for any of the services we provide. We believe that everyone has the right to equal justice regardless of the ability to pay.” Services: Bankruptcy, Consumer, Dissolution of Marriage, Domestic Violence, Education, Elder Law, Employment, Health, Housing, Public Benefits, Termination of Parental Rights, Wills and Estates

Counties Served: Albany, Columbia, Greene, Rensselaer, Saratoga, Schenectady, Warren, Washington

Location: at 55 Colvin Ave, Albany, NY 12206

Phone: 800-462-2922 or 518-462-6765


Prisoners Legal Services

Mission Statement: “Prisoners’ Legal Services of New York (PLS) is a non-profit legal services organization providing civil legal services to indigent inmates in New York State correctional facilities in cases where no other counsel is available. Since its creation by the New York State Bar Association in 1976, PLS' mission has been to provide high quality, effective legal representation and assistance to indigent prisoners, to help them to secure their civil and human rights and advocate for more humane prisons and for a more humane criminal justice system.”

Prisons served: Arthurkill, Bayview, Beacon, Bedford Hills, Mt. McGregor, Summit Shock, CNYPC, Coxsackie, Downstate, Eastern, Edgecombe, Fishkill, Fulton, Great Meadow, Greene, Greenhaven, Hale Creek, Hudson, Lincoln, Marcy, Midstate, Mid-Orange, Mohawk, Oneida, Otisville, Queensboro, Shawangunk, Sing Sing, Sullivan, Taconic, Ulster, Wallkill, Walsh, Washington, Woodbourne.

Allows inmates to resolve disputes in a nonviolent way when no other counsel is available.

Location: 41 State Street, Suite M112, Albany, NY, 12207


Center for Law and Justice

Mission Statement:  The Center promotes the empowerment of individuals and communities to change social policy with a goal of creating equal opportunities for all people without regard to economic status, race or ethnicity

Family Justice Services- provides legal information and guidance, conflict resolution strategies, decision-making skills, and advocacy to individuals and family members who are facing crisis situations due to involvement in the criminal or juvenile justice systems

Prevention and Empowerment Program- A collaborative crime prevention and leadership development program for young people that operates in the heart of inner city trouble spots, bringing educational, mentoring, and empowerment activities to youth and their parents or guardians.

Location: Pine West Plaza, Building 2, Washington Avenue Extension, Albany, NY 12205

Phone: 518-427-8361


DSS- Legal Division

The Legal Division exists to provide legal services and representation within and for the Department, as well as investigative services for the Department. These services are necessary to carry out and/or support the mandate programs of the Department

Attorney’s Unit, Fair Hearings, and Fraud Unit

Location: 162 Washington Ave, Albany, NY 12207

Phone: (518) 447- 7360


New York State Defender’s Association

The New York State Defenders Association, a not-for-profit, membership organization, has been providing support to New York's criminal defense community since 1967. Its mission is to improve the quality and scope of publicly supported legal representation to low income people.

Location: 194 Washington Ave, Suite 500, Albany, NY 12210
Phone: 518-465-3524


Law Help New York

Contains links to free legal aid in New York and information about your legal rights, courts, etc.



Parenting Resources


Parsons Child and Family Center

Parsons is the largest multi-services agency in New York's Capital Region dedicated to helping families and their children. The agency provides counseling services, parenting education, child abuse/neglect prevention and treatment, family strengthening programs, early childhood family support, special education, youth development programs, and mental health services

Location: 60 Academy Rd, Albany, NY 12208

Phone: 518-426-2600  

Email: [email protected]


Capital District Child Care Council

Description: Non-Profit organization serving parents, employers, and child care providers. As a resource referral agency, it provides resources to the community by improving the availability and quality of child care, and a referral service counseling parents seeking child care.

Great resource for child care in general, the website includes tip sheets and information about a multitude of services for parents and different programs for their children.

Location: 91 Broadway, Menands, NY 12204

Phone: 518 426-9649


Re-entry Support


ROOTS: Re-entry Opportunities and Orientations Towards Success

Description: provides regular sessions and support groups to parolees being released from NYS correctional facilities and returning to their communities in the City of Albany.  These sessions offer support, hope and proven suggestions from ROOTS members on how to make a positive and sustained re-entry back into the community Sessions take place at Trinity Institution.

Location: 15 Trinity Place, Albany, New York 12202

Phone: 518-449-5155


Center for Law and Justice

See Legal Assistance for more information on this organization.

Location: Pine West Plaza, Building 2, Washington Avenue Extension, Albany, NY 12205

Phone: 518-427-8361


Substance Abuse Treatment


Whitney M Young Jr. Health Center

It is a non-profit community health center dedicated to providing affordable, accessible, high-quality, innovative medical, dental and addictions services, regardless of income or insurance status. Provides services such as Child and Adolescent Health, Adult and Family Medicine, Prenatal Care, Women’s Health, Midwifery, HIV/AIDS treatment, and Family Dentistry.

Location: 920 Lark Drive, Albany, NY 12207

Phone: 518-465-4771 (Main number, call to be directed to appropriate service)


SPARC: St Peter’s Addiction Recovery Center

Offers Inpatient Detoxification and Rehabilitation, as well as several satellite locations for outpatient care. SPARC accepts major health insurances and Medicaid. SPARC offers a sliding payment scale through St. Peter's Mercy Healthcare Benefits program for those uninsured and in need of assistance.

Location: 3 Mercy Lane, Guilderland, NY 12085

Phone: 518-452-6700


OASAS: NYS Office of Alcoholism and Substance Abuse Services

OASAS plans, develops and regulates the state’s system of chemical dependence and gambling treatment agencies. This agency functions to provide coordination for quality care, treatment, prevention, and research across the state. It is also responsible for issuing credentials.

Location: 1450 Western Avenue, Albany, NY 12203

Phone: 518-473-3460


Homer-Perkins Center

Through Trinity Institution in the Arbor Hill Community, it is a 20 bed co-ed drug treatment facility licensed and funded by the State of New York Office of Alcoholism and Substance Abuse Services (OASAS)

Location: 76-82 Second St. Albany, NY 12210

Phone: 518-436-1104


Hope House

Hope House Inc., founded in 1967, is an award-wining, residential recovery program located in the Capital District of New York State.  It is an intensive, full-immersion therapy program caring for the special needs of adults, teen, and mother, supported by an Outpatient Clinic and a Community Services staff. The mission of Hope House, Inc. is to respond to needs in the community to provide education, intervention and treatment to persons whose lives have been affected by any form of chemical dependency or family dysfunction. Partnered with OASAS, provides residential, outpatient, and community services

Location: 40 Colvin Ave. Albany, NY 12206

Phone: 518-427-8207 for Help, 518-482-HOPE (4763) for General Information



Welfare and Aid Assistance


DSS: Albany County Department of Social Services

The Albany County Department of Social Services is responsible for addressing the social service needs of the poor and the near poor, as well as those who are unable to care for and protect themselves, while at the same time upholding the laws that govern the Department. It is our mission to improve the quality of life in Albany County by helping people to help themselves, to help those incapable of acting on their own behalf and to ensure everyone has an acceptable standard of living. We do this by offering a broad range of protective, preventative, social and financial services. It is our hope that by offering these citizens employment and training services, child support and effective case management, they will be able to leave the welfare rolls and go on to better, more productive lives. Offers: Adult Services, Child Care Subsidy, Chronic Care Unit, Electronic Benefit Transfer, Employment Services, Food Stamps, HEAP (Home Energy Assistance Program), Legal Division, Medicaid, Public and Temporary Assistance

Commissioner: Eric Ehrmann
162 Washington Ave
Albany, NY 12210
(518) 447–7300


Northeast Region 2-1-1 (United Way)

The site provides basic “information about programs and services in your community who can help with Basic Human Needs, Physical and Mental Health, Work Support, Support for Elderly and the Disabled, and Children, Youth, and Family Support. Calls to 2-1-1 are confidential.”

Phone: 211


myBenefits NY

Comprehensive resource site with compiled data for a variety of different benefits and services offered by New York State.



Resources for Women


Women’s Law Project (The Legal Project)

Mission Statement: “The Legal Project believes that all people, regardless of income, gender, disability, race, religion, age, sexual orientation or ethnicity should have access to legal services. This belief reflects a deep commitment to fairness and equal justice under the law. Based upon these beliefs, the mission of The Legal Project is to make the law more accessible to those in need, to increase the legal community's involvement in pro bono work; and to serve as a resource on legal issues. We feel a special commitment to women and others who may have difficulty in obtaining legal assistance.”

Services offered include: Domestic Violence Legal Connection, Legal Clinics with free private consultations, the Affordable Housing Attorney Assistance Program, Bankruptcy and Credit Program

Created by the Women’s Bar Association

Address: 24 Aviation Rd Suite 101, Albany, NY 12205

Phone: 516-435-1770


Women’s Bar Association (Capital District Branch)

Description: Offers mentoring for Albany Law School students, Pro Bono legal services, educational activities about breast cancer, and breast cancer awareness.

Mailing Address: CDWBA, PO Box 3747, Albany, NY 12203

Phone: 518-888-99CDWBA (992-3922)


Social Justice Center

Description: The Social Justice Center is a grassroots community organization which, through its programming and projects, confronts the roots and structures of oppression. The Social Justice Center is committed to building strong community activism to fight oppression by forming alliances and working in coalition with other groups.

Location: 33 Central Avenue, Albany, NY 12210

Phone: 518-434-4037